Vision
To be an essential service and a promoter of models that guarantee safe, efficient, sustainable and equitable mobility in Barcelona.
Mission
To guarantee the level of road discipline that enables a rational use of public space, efficient mobility and an excellent quality of life for city residents.
The towing service in figures
-
Imatge
43
Towing vehicles
in service -
Imatge
28,113
Towing services
carried out at the request of city residents -
Imatge
2,673
Vehicles surrendered
by city residents for their destruction
Data from 2019
Comprehensive service
Barcelona’s Municipal Towing Service is a pioneer in offering a comprehensive management service.
This implies constant innovation in service provision, the means used and the working methodology.
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Imatge
ISO 9001
On 12 June 2003, as a result of its objective and commitment to provide a high-quality service, the Towing Service Unit achieved ISO 9001 certification. See Quality Policy. -
Imatge
Global Safe Site Excellence
For the implementation of appropriate safety measures in terms of processes, people and facilities, as well as for monitoring disinfection and cleaning protocols in order to prevent the spread of Covid19, the towing service has been certified with Global Safe Site Excellence.